What Is Content Strategy

January 26, 2010

At its best, a content strategy defines:

  • key themes and messages,
  • recommended topics,
  • content purpose (i.e., how content will bridge the space between audience needs and business requirements),
  • content gap analysis,
  • metadata frameworks and related content attributes,
  • search engine optimization (SEO), and
  • implications of strategic recommendations on content creation, publication, and governance.
 

Five Reasons You're Failing at Social Media

January 25, 2010

1. You really don't want to engage directly with customers, employees, etc.—you just want them to hear what you have to say.

2. You're not ready to create new roles, update process, re-distribute resources and budgets, re-train people, and revise old policies.

3. Social media actually threatens how you make money—but you pay lip service out of fear.

4. Politics.

5. You see it as a career advancing opportunity as opposed to a significant business transformation.

Reverse any of the...


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5 Reasons Why Content Strategy Comes Before Social Media

January 24, 2010

Here are five important reasons why a content strategy needs to be considered before integrating social media into your marketing plans.

  1. Social media does not work unless you have something valuable to say! Developing a content marketing strategy is about understanding your customers' pain points, and then delivering multi-channel content that solves those customer challenges. Without having something to add to the customer conversation, how is it possible to leverage social medi...

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Personal Branding Is About Fashion

January 23, 2010

I recently presented my pitch on personal branding at two lunch time events in Sunnyvale.  On the first occasion I wore tan corduroy pants with the shirt you see above.  And more recently I wore black pants with the same shirt.   I didn't really think too much about it except that I know this is a good color on me.

I started a small buzz when people realized that the business cards I was handing out before the event matched my shirt.  I had several people remark about it to ...


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The Brand Evangelist and Social Media

January 22, 2010

A Brand Evangelist is a person who promotes your brand without regard for compensation.  Their reward is the association with your brand.   Your brand becomes part of their identity.  The goal of any brand is to find and cultivate Brand Evangelists who can promote your brand everywhere without costing you a cent.  Social Media provides a great platform for you to grow some Brand Evangelists for yourself.

A Brand Evangelist:

  • Purchase and believe in your product or service
  • Passionat...

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Personal Branding - You Are the Fulcrum

January 19, 2010

“Give me a place to stand,” said Archimedes, “and I will move the world.”

As you probably know, a fulcrum is the pivot point for a lever. And we know that Archimedes was planning to use a lever to move the world. But a lever by itself is worthless. It needs the fulcrum to actually do the leveraging. You are that fulcrum.

Part of a good brand is being focused on a dream that you want to come true. It is the thing that drives a personal brand. While branding is about creating im...


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Selling the Dream Using Social Media

January 18, 2010

An Evangelist is not a well known role but is experiencing a resurgence in the age of Social Media.  Guy Kawasaki was probably one of the first to popularize the roll of the evangelist working for Apple computer.    I was recently re-reading his book on evangelism called "Selling the Dream"  It is still inspiring.

 One of the jobs of a product evangelist is to consume, distill and disseminate vast amounts of information.  And like Guy says - an evangelist must "eat like a hummingbird ...

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The Well Branded Business Card

January 17, 2010


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Listen and Engage at the Point of Need

January 17, 2010


We all know that listening is the key to a great social media marketing strategy.  But listening goes for naught if you cant connect with your customers and grow your business.  There is a concept called "The Point of Need" which is a dividing line between the hard sell on one side and a welcomed and connected sales pitch on the other.

The key is to know when to merge into the traffic of conversation.  No one appreciates a person who barges in on their conversation.  There is a...

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Characteristics of a Technical Evangelist

January 15, 2010

The most salient characteristics of the typical technology evangelist role include being:

  • Proactive in rapidly connecting with others; open and generous in extending time and assistance; willing to build and leverage relationships to accomplish tasks and meet goals.
  • Able to communicate large volumes of content rapidly and clearly. Enthusiastic and persuasive, motivating others by considering their points of view, and then adjusting the delivery to fit the specific individual.
  • Collaborative,...

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